Damaged or Defective Products: If the product you received is damaged or defective, please contact us within 7 days of receiving your order. Incorrect Items: If we mistakenly send you the wrong product, we will accept a return or exchange. Unopened Products: If the product is unopened and unused, we will accept returns within 14 days of delivery.
Opened or used products. Products purchased beyond 14 days of delivery. Products on sale or discounted (unless defective or damaged).
If your product is eligible for return, please follow these steps: Contact Us: Reach out to our customer service team at www.sindhooraherbals.com within the return window. Provide Details: Include your order number, the reason for the return, and any supporting images if the product is damaged or defective. Return Authorization: Once we review your return request, we will issue a Return Merchandise Authorization (RMA) number and provide instructions for returning the product. Ship the Product: Return the product in its original packaging to the address provided by our team. Customers are responsible for return shipping costs unless the product is damaged or defective.
Once we receive and inspect the returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase. Shipping charges are non-refundable.
If you wish to exchange a product, we will be happy to assist you in selecting a replacement product. Please follow the return process, and once the return is processed, we will ship the exchange to you.
If you have any questions regarding our return policy or need assistance, please don’t hesitate to contact us at: Email: www.sindhooraherbals.com Phone: 9446016530 Address: Arayadathupalam, New mahe, Kannur. Thank you for shopping with Sindhoora Herbals! We are dedicated to ensuring your satisfaction with every product
